Privacy Policy

1. Introduction

CoreLink Development LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, client portals, and related services (collectively, the "Services").

As a software development and digital marketing company, we handle various types of client information. Please read this Privacy Policy carefully. By using our Services, you consent to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide, including:

• Contact Information: Name, email address, phone number, and company name when you inquire about our services or create an account
• Billing Information: Billing address and payment details (processed securely through Stripe)
• Communication Data: Messages, emails, support requests, and feedback you send us
• Project Information: Business requirements, brand assets, content, and other materials you provide for your projects
• Discovery Information: Responses to our project discovery process and questionnaires

2.2 Information Collected Automatically

When you use our Services, we automatically collect:

• Device Information: Browser type, operating system, and device identifiers
• Usage Data: Pages visited, features used, and actions taken within our Services
• Log Data: IP address, access times, and referring URLs
• Cookies: Session cookies for authentication and preferences

3. How We Use Your Information

We use the collected information to:

• Deliver software development, web design, and marketing services
• Communicate about project progress, deliverables, and milestones
• Process transactions and send related information (proposals, invoices, receipts)
• Respond to your inquiries and provide customer support
• Send administrative notifications about your projects or account
• Share relevant industry insights, updates, and promotional offers (with consent)
• Improve our services and develop new offerings
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties that help us operate our Services (e.g., Stripe for payment processing, email service providers)
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given explicit permission

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit (HTTPS/TLS)
• Secure password hashing
• Regular security assessments
• Access controls and authentication measures
• Secure payment processing through PCI-compliant providers (Stripe)

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal data for as long as necessary to:

• Provide our Services to you
• Comply with legal obligations (e.g., tax and accounting requirements)
• Resolve disputes and enforce our agreements

When data is no longer needed, we securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us using the information below.

8. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your session and authentication
• Remember your preferences
• Analyze how our Services are used

You can control cookies through your browser settings, though disabling them may affect the functionality of our Services.

9. Third-Party Services

Our Services and the products we build may integrate with third-party services, including:

• Stripe: For secure payment processing. See Stripe's Privacy Policy
• Cloud Hosting Providers: For website and application hosting (AWS, DigitalOcean, etc.)
• Analytics Tools: To understand website traffic and user behavior
• Email Services: For transactional and marketing communications
• AI Services: To enhance our development workflow and capabilities

These services have their own privacy policies, and we encourage you to review them. For client projects, we will discuss any third-party integrations and their data implications.

10. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Effective Date" above. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: